NHS South Sefton Clinical Commissioning Group (CCG) is inviting people who have used urgent care services in south Sefton to give their views and experiences about using and choosing different urgent care services when they need immediate or same day health advice or treatment.

The commissioner, which plans and buys the majority of healthcare for south Sefton residents, is encouraging people to get involved as part of a review of ‘urgent care’ services.

As some of these services are used by residents in other areas of Sefton, the CCG is encouraging Southport and Formby residents to give their views if they have used them. The urgent care services included in the review that may affect residents in this area are the GP out of hours service, NHS 111 phone line and website, walk-in centres, accident and emergency (A&E) departments and 999.

Between mid-December 2018 and January 2019 the CCG is asking people that the review affects to complete a questionnaire about these services for adults, children and young people. The information gathered will be used to help develop proposals for how urgent care could look in the future.

Dr Rob Caudwell, GP and chair for NHS Southport and Formby CCG, said: “The review is taking place in south Sefton but as some of our resident’s will have used these services we are keen to get their views as well.”

The review will also consider how new NHS national guidelines for urgent care services and the introduction of ‘Urgent Treatment Centres’ might be put into place in south Sefton.

NHS South Sefton CCG is carrying out its review with partners across north Merseyside to ensure it gets the views of those outside the area that it might affect.

To find out more about how you can get involved and to take part in the survey, please click here.